Whatever your level of IT needs and budget may be, we have a solution suitable for you. You will find that the quality of our service is the leader of the industry yet we are able to offer competitive pricing because of our improved process. |
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| TotalCare+ | TotalCare+ is our Total IT Outsourcing solution. This is PERFECT for organizations that finds it more cost-effective to outsource to a company that has the expertise instead of having to hire, train and retain their own IT personnel. IT turnover is high and many companies lose their IT admin frequently, and along with it, knowledge on your system is also lost. This directly translates into money loss. TotalCare+ prevents that because we ensure that documents regarding your IT setup is backed up at more than 1 places, and we will have at least 2 staff who understands your environment to be your primary and secondary support. We handle IT proactively so issues are prevented and tackled before they become problems. You will find that the quality of our service is the leader of the industry yet we are able to offer competitive pricing because of improved process. |
| TotalCare | TotalCare is our Selective IT Outsourcing solution. You may have certain systems that you want to have managed. Perhaps system patching and risking server crashes have given you headaches, or managing the firewall is beyond your scope, you can outsource just that portion so what you get is results and a peace of mind that it's professionally managed. You will find that the quality of our service is the leader of the industry yet we are able to offer competitive pricing because of improved process. |
| On-call Support in under 1 hour | If you have specific IT support or system troubleshooting needs, we are available on short notice. Using remote access technologies and in-person service, we can respond to your needs in under 1 hour. |
| Project Management | At times, you have a certain IT infrastructure project (i.e. switching Internet Service Provider, integrating a vendor system, upgrading network equipment, replacing firewall, etc.) that would require experienced project management to be successful. We have the experience managing complex projects as well as project risks management. We continuously monitor progress, proactively detect scope creeps, and keep you updated on changes. We always aim to finish your project ahead-of-time and under-budget. |
| Software Development | You may have a custom software development project or need modifications on existing project. We have the expertise to manage, develop and document the changes. |
| InterimAdmin | If you have an IT vacancy and need immediate IT admin coverage, this program will ensure that you have an IT pro taking care of your company while you are recruiting. Find out more details here. |
